Shipping & Delivery

We ship worldwide via Taiwan Post Air Parcel from Hsinchu, Taiwan.

Processing Time Orders are processed within 1-3 business days. You will receive a shipping confirmation with tracking number once dispatched.

Shipping Zones & Estimated Delivery

Zone 1 — Asia (Japan, Korea, Hong Kong, Singapore, Malaysia, etc.): 7-14 business days

Zone 2 — Europe: 10-21 business days

Zone 3 — Australia & New Zealand: 10-21 business days

Zone 4 — Rest of World: 14-28 business days

Zone 5 — USA: 10-18 business days, duty prepaid at checkout

USA Shipping Open. USA orders ship by Taiwan Post on a Delivered Duty Paid (DDP) basis — import duty and handling (15.5% of product subtotal) are charged at checkout, so nothing is collected on delivery. Orders are capped at USD 300. A valid phone number and email are required. Full details: Shipping to USA.

Tracking All shipments include a Taiwan Post tracking number. You can track your parcel and find links to foreign postal tracking services at: https://postserv.post.gov.tw/pstmail/main_mail.html?targetTxn=EB500201

Customs & Duties USA: import duty and handling are prepaid at checkout — nothing further to pay on delivery. All other countries: import duties and taxes are not included in our prices or shipping rates. These are the buyer’s responsibility and vary by country. Buyers are responsible for self-declaration of imports in their country.

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